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Subscription & billing

View your Meistify plan, switch plans and download platform invoices.

2 min read
Updated on 27 April 2026

Overview

Under Settings β†’ My subscription you can see your current plan, billing period and download platform invoices.


Viewing your current plan

The subscription page shows:

  • Plan name – Starter, Professional or Business
  • Billing cycle – Monthly or Annual
  • Price – Monthly amount including additional users
  • Included users – How many users are included in the plan
  • Active users – How many users are currently active
  • Trial status – If you're still in the trial period

Comparing plans

On the subscription page you'll see an overview of all plans and their features:

| Feature | Starter | Professional | Business | |---------|---------|-------------|----------| | Users | 1 | Up to 5 | Up to 15 | | Export (CSV/XLSX) | – | βœ“ | βœ“ | | Employee management | – | βœ“ | βœ“ | | Role system | – | βœ“ | βœ“ | | Custom permissions | – | – | βœ“ | | Priority support | – | – | βœ“ |

Plan changes are currently only possible via support. Contact us at support@meistify.com for an upgrade or downgrade.


Platform invoices

In the Invoices section you'll find a table of all platform invoices:

  • Invoice number and date
  • Amount and payment status
  • PDF download – Click the PDF icon to download the invoice

Platform invoices are automatically sent by email to the admin.


Trial period

Every new account starts with a 14-day trial with full functionality. After the trial ends:

  • Choose a plan to continue working
  • Or your data is stored for 30 days before being deleted

Next steps

Next
In the Getting Started track

Using the customer detail page

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