Skip to main content
HomeSupportCreating & importing customers

Creating & importing customers

Add customers manually, import via CSV/Excel or use the step-by-step wizard.

3 min read
Updated on 27 April 2026

Overview

There are three ways to add customers in Meistify:

  1. Manually – Via the form under Customers β†’ New Customer
  2. CSV/Excel Import – Import many customers at once from a file
  3. Step by step – A simplified wizard for quick entry

You only need a company name and city to create a customer. All other fields are optional and can be added later.


1. Add a customer manually

Navigate to Customers in the sidebar and click the New Customer button.

Fill in at least the following required fields:

  • Company name – Name of the business or individual
  • City – Required for construction site assignment and invoicing

All other fields like contact person, email, phone, address and customer number are optional.

Click Save – the customer appears in your list immediately.


2. Import customers via CSV or Excel

Ideal when you want to transfer many existing customers at once – for example when switching from Excel, Lexware or another tool.

Prepare your file

Your file should contain the following columns:

  1. Company name (required)
  2. City (required)
  3. Contact person (optional)
  4. Email (optional)
  5. Phone (optional)
  6. Street (optional)
  7. Postal code (optional)
  8. Customer number (optional)

You can download a template as CSV or Excel directly in the import dialog. The template includes all columns with sample data.

Perform the import

  1. Go to Customers and click the dropdown arrow next to New Customer
  2. Select CSV/Excel Import
  3. Upload your file or drag it into the upload area
  4. Check the preview – Meistify shows you the first 3 rows
  5. Map the columns – automatic detection usually handles this for you
  6. Click Import

Duplicate detection

Meistify automatically checks for duplicates before importing:

  • Within the file – Same company name + city appearing multiple times
  • In the database – Customer already exists in your account

For duplicates you can choose:

  • Skip – Duplicates are not imported
  • Update – Existing customers are overwritten with the new data

Results & export

After the import you see a summary and can download detailed result lists:

  • Imported (green) – Successfully created customers
  • Updated (blue) – Overwritten existing customers
  • Errors (red) – Rows with problems (e.g. missing company name)

3. Step-by-step wizard

The easiest way to add multiple customers one after another – without losing track.

  1. Click the dropdown arrow next to New Customer
  2. Select Step by step
  3. Enter company name and city
  4. Click Save & Next – the form clears for the next customer
  5. When you are done: Save & Finish β†’ Back to the customer list

Below the form you can see all customers created in this session with direct links to their detail page.

Start adding customers now

Start 14-day free trial

Next steps

Next
In the Getting Started track

Getting started with Meistify

Ask us directly

Question not answered?
Drop us a line.

We reply personally β€” usually within one business day. If a topic comes up often, it becomes a new article.

Personal replyWithin 1 business dayGerman & EnglishNo bots, no tickets